Android customers have been a surprisingly tolerant bunch over the years. Mostly because Google have a way with spinning and providing hope, just enough hope for their customers to believe that the same core problems are going to be fixed with each new update. Tolerance is now wearing thin, and the voices of disatisfaction are becoming louder. This very articulated and well researched article expresses the main concerns brilliantly:

Dear Android: This is your last chance!

In summary the core gripes that have consistently plagued Android for YEARS now, as pointed out by tech commentator Molly Wood are:

• Poor security
• Poor customer support
• Extremely bad update support
• Erratic and buggy performance